We each have a unique personality. The mixing of personalities in the workplace can be cause for great creativity or for great frustration. Part of our personality is how we think, how we gather information and how we make decisions. Understanding the different approaches to these vital functions can allow us to take advantage of the differences rather than let the differences slow us down.
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Many of us find ourselves in situations where we need to have a difficult conversation with someone, and rather than have the conversation, we avoid it. Somehow, avoiding the conversation seems to be better than what we imagine it will be like to have the conversation. This session is designed to help participants understand why they avoid difficult conversations and then to learn strategies to hold a productive conversation to gain a desired outcome. Participants will leave with an action plan to use specific tools and techniques to handle difficult conversations successfully.
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Employees working together inevitably run into conflict situations. The conflict can be about the work (e.g. my approach versus yours, schedules, priorities) or about the relationships (e.g. I don't trust you, your style is different than mine). Conflict can be a source of creative solutions, but only if people understand both the value of conflict and how to resolve it. Supervisors and managers are in the best position to help their people with resolution.
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Good communication is key to success in the workplace and good communication starts with listening skills. This session includes an activity to help participants recognize the difficulties and frustrations of communication. Small groups will discuss and share behaviors associates with good and poor listening. An assessment for listening effectiveness will lead to learning specific techniques to be more effective.
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Where does the time go? It seems there are never enough hours in the day. We all have the same 24 hours each day, yet some people seem to use that time better than others. This session is designed to help you look at your use of time and to provide tips on how you can use your time more effectively and reduce your stress.
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Gallup has produced an excellent tool for people to learn their strengths. This offering can be a standalone workshop or a tool that is used as part of another workshop. Participants will do the Strength Finder online and bring their results to the workshop. Through a series of exercises and discussions, participants will learn about themselves and the other participants.
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Using either a self-assessment or a 360 assessment, participants will learn how they are emotionally intelligent. Through activities and discussion, participants will identify strategies they can use to enhance their emotional intelligence.
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To accomplish our jobs we need to influence others. We can influence using positive approaches or negative strategies. In this session, participants will assess and identify the influence strategies they tend to use most. A model for influence planning will be introduced. Participants will us the planning model to prepare for an upcoming situation where they need to influence someone.
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Stress seems to be common in today's work environment. When we feel stressed our productivity tends to drop. In this session participants will identify how their personality influences their stress. They will learn antidotes for these stressors
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In the hustle-bustle of day-to-day work, we rarely take time to look at ourselves and understand who we are and where we are going. This session is designed to help you do just that. What are your strengths? What are your interests? What are your values and are you living them? Does your attitude need a checkup? Come spend some time answering these questions and creating a plan for moving forward.
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An employee's relationship with his or manager is important to success. This session helps participants think about their manager's perspective and the impact that has on them as employees. Exercises and discussion provide ideas on how to work more effectively with one's manager.
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Allowing employees to work from home is becoming quite common in organizations. People can be very productive working from home. However, it can be challenging to manage the family's expectations and to manage the work/home boundaries. It can also be challenging to manage the expectations of one's manager and co-workers.
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Facilitating meetings or problem solving sessions is a real challenge unless one has the appropriate skills and tools. This workshop clarifies what facilitation is and provides an opportunity to assess one's facilitation skills. Understanding group dynamics is critical to a facilitator's success, and is explored in depth. Focus is spent on decision making, problem solving and conflict resolution tools. A third day is recommended for practice and feedback on use of the tools and approaches.
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